Job Description

Job Title: Van / Valet Driver

Job Summary

The Van/Valet Driver is responsible for safely transporting guests and providing exceptional first impressions through courteous valet and transportation services. This role requires professionalism, strong customer service skills, and a commitment to safety and efficiency.

Key Responsibilities

Guest Transportation

• Safely operate company vans/shuttles to transport guests to and from designated locations (e.g., airport, local attractions, parking areas)
• Follow scheduled routes and maintain punctual pick-up/drop-off times
• Assist guests with luggage and provide information about local areas when appropriate

Valet Services

• Greet guests promptly and professionally upon arrival and departure
• Park and retrieve guest vehicles efficiently and safely
• Maintain accurate records of vehicle locations and keys
• Inspect vehicles for pre-existing damage and report any incidents

Customer Service

• Deliver a high level of hospitality and professionalism at all times
• Respond to guest inquiries, requests, and concerns promptly
• Represent the property in a positive and welcoming manner

Safety & Compliance

• Adhere to all traffic laws and company safety policies
• Conduct routine vehicle inspections and report maintenance issues
• Maintain a clean, organized, and presentable vehicle at all times

Operational Support

• Assist with luggage handling, door service, and other front-of-house duties as needed
• Communicate effectively with front desk and bell staff to coordinate guest services
• Employees may occasionally be asked to assist with other tasks and responsibilities throughout the hotel as needed. Applicants should be flexible, willing to support different departments, and able to contribute wherever help is needed.

Qualifications

• Valid driver’s license with a clean driving record
• Ability to operate both automatic and manual transmission vehicles (preferred)
• Previous valet, driving, or hospitality experience is a plus
• Strong communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand, walk, and run for extended periods
• Ability to lift and carry luggage (up to 50 lbs)
• Comfortable working outdoors in various weather conditions

Key Competencies

• Customer-focused mindset
• Attention to detail and safety awareness
• Reliability and punctuality
• Professional appearance and demeanor

Where Timeless Elegance Meets Contemporary Comfort

At The Aldenburg Hotel, we offer more than a stay. We deliver a refined experience shaped by thoughtful service, elevated design, and a deep sense of place. Our boutique property blends classic architecture with modern luxury, creating a setting where every detail is intentional and every guest feels genuinely cared for.

Why The Aldenburg?

• Distinctive Setting: Work in a beautifully curated space that balances historic character with contemporary sophistication.
• Personalized Hospitality: As a boutique hotel, every team member plays a meaningful role in shaping memorable guest experiences.
• Service with Intention: We believe great hospitality is intuitive, genuine, and rooted in human connection.
• Elevated Culture: Our team thrives on collaboration, creativity, and a shared commitment to excellence.

Who You Are

You bring a service-first mindset and a natural ability to connect with people. You notice the details others miss and take pride in creating moments that guests remember long after they leave. Whether you have a passion for hospitality, design, food and beverage, or local culture, you are ready to contribute to an experience that feels both polished and personal.

Ready to be part of something exceptional? Join The Aldenburg Hotel team.

Equal Opportunity Employment

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the organizations comply with applicable state and local laws governing nondiscrimination in employment in every location in which it has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and compensation.

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