Job Description

Job Title: UI/UX Designer
Work Location: Chicago, IL
Work Auth: All Visas accepted (No H1 and No Fake Profile)
Experience: 8+ Years
Education: Bachelor's degree or higher in Human-Computer Interaction, Human Factors, Psychology, UX Design, or a related field. Additional relevant experience may be considered in lieu of the degree.

Job Summary

We are seeking an experienced Senior UX Researcher / UX Designer with 8+ years of experience in user experience research, UI/UX design practices, usability testing, and translating research findings into actionable product and design recommendations.

The ideal candidate will have strong experience working in corporate or B2B environments , conducting user research, synthesizing qualitative and quantitative insights, developing UX artifacts, and collaborating closely with product managers, designers, business stakeholders, and UI development teams.

Key Responsibilities

• Conduct and facilitate UX research, user interviews, usability testing, stakeholder research, and other user-centered research activities .

• Translate research and usability-test findings into actionable and prioritized UI/UX recommendations .

• Understand user, customer, stakeholder, and business requirements and translate them into compelling user experience concepts and interaction designs .

• Integrate user research findings into product design strategies and ongoing design practices.

• Partner with UX/UI designers to define prototype requirements , test concepts, collect feedback, and iterate designs.

• Create and maintain UX artifacts including journey maps, user flows, storyboards, personas, research summaries, and experience maps .

• Document UX goals, themes, behaviors, interaction requirements, and design principles for downstream UI and development teams.

• Develop and communicate the overall UX strategy, guiding principles, interaction patterns, and user experience recommendations .

• Prioritize the UX research backlog based on the product roadmap, business priorities, and user needs.

• Synthesize stakeholder and user feedback to identify patterns, opportunities, pain points, and areas for product improvement.

• Manage multiple research and UX initiatives simultaneously while meeting project deadlines.

• Present research insights and recommendations using strong data storytelling and stakeholder communication .

Required Skills

• 8+ years of UX Research / User Experience experience .

• Strong knowledge of UX research methodologies, usability testing, user interviews, contextual research, and research synthesis .

• Strong understanding of UI/UX best practices, interaction design, UI design principles, and graphic design fundamentals .

• Experience creating journey maps, storyboards, user flows, personas, prototypes, and other UX artifacts .

• Proficiency with UI layout, wireframing, prototyping, and design tools .

• Strong ability to synthesize qualitative and quantitative user feedback into meaningful recommendations.

• Demonstrated ability to apply empathy and user-centered thinking when evaluating customer and stakeholder needs.

• Strong adaptive-thinking skills and ability to work effectively in environments with evolving product requirements.

• Ability to work both independently and collaboratively with cross-functional teams.

• Experience managing multiple projects, priorities, and deadlines.

• Excellent communication, presentation, organization, time-management, and interpersonal skills.

• Strong portfolio demonstrating UX research/design expertise and clearly explaining the research and design process .

Preferred Skills

• Experience working in a B2B or enterprise/corporate environment .

• Project management experience.

• Strong data visualization and data storytelling capabilities.

• Experience partnering with Product Management, Engineering, Business, and UI/UX Design teams.

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