Job Description

Pay Estimated at $22 to $24 per hour (base pay of $20/hour plus tips)

Whiplash Holdings LLC is the exclusive franchise partner bringing Starbird Chicken to Colorado, with several locations launching in the near future. Starbird was founded in 2016, and our vision from the beginning was to re-invent the traditional fast food experience.

We are passionate about quality food, hospitality, and creating growth opportunities. Our restaurants are designed to be supportive, positive workplaces where team members are treated with dignity and respect. Whether you’re looking for a part-time role or a springboard into management, we want you to succeed with us.

Position Overview:

We are seeking an energetic and motivated Shift Leader to join our dynamic team in a fast-paced, quick service restaurant environment. As a Shift Leader, you will play a vital role in ensuring smooth daily operations, delivering exceptional customer service, and leading our team to success. Your leadership will inspire staff, uphold food safety standards, and maintain high-quality food and service standards. This is an exciting opportunity for someone passionate about hospitality management and eager to develop their leadership skills in a vibrant culinary setting.

Responsibilities

• Oversee daily restaurant operations during assigned shifts, ensuring efficiency and quality standards are met.
• Lead and motivate team members, providing guidance, training, and support to foster a positive work environment.
• Manage food preparation processes, ensuring all dishes meet quality and safety standards while adhering to recipes and presentation guidelines.
• Utilize POS systems for order processing, cash handling, and transaction accuracy.
• Monitor inventory levels, assist with stock control, and coordinate with suppliers to ensure the availability of ingredients and supplies.
• Enforce food safety protocols, sanitation procedures, and health regulations to maintain a safe dining environment.
• Assist in training new staff members to build a competent team aligned with company standards.
• Handle customer inquiries or complaints promptly to ensure a positive dining experience.
• Support kitchen management by supervising food production, managing shift schedules, and controlling food costs within budget parameters.
• Contribute to overall restaurant management tasks including budgeting, staff scheduling, and performance evaluations.

Requirements

• Proven experience in food service management or supervisory roles within quick service or casual dining restaurants.
• Strong knowledge of food preparation techniques, cooking methods, and food safety regulations.
• Hands-on experience with POS systems such as Aloha POS or Micros POS; cash handling skills are essential.
• Demonstrated leadership skills with previous supervising or team management experience.
• Excellent customer service skills with the ability to handle challenging situations professionally.
• Ability to train staff effectively in food handling, safety procedures, and operational standards.
• Strong organizational skills with the ability to multitask efficiently during busy shifts. Join us as a Shift Leader and become part of a passionate team dedicated to delivering memorable dining experiences! Your leadership will help us create a welcoming atmosphere where both customers and staff thrive. We value proactive individuals who are eager to grow their careers in the vibrant world of food service management!

Why Join Us:

• Paid time off & sick leave as required by Colorado law (at least 1 hour of accrued, paid leave per 30 hours of work, up to 48 hours per year)
• Opportunities for advancement into leadership and management roles
• Dynamic, team-focused culture
• Employee meals/discounts
• Flexible scheduling

Whiplash Holdings LLC is proud to be an Equal Opportunity Employer. We value  diversity and do not discriminate based on gender identity, sexual orientation, race,  religion, age, disability status, or veteran status.

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